Privacy Policy

At Sayo, we respect your personal information and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you use the Sayo spoken language learning app ("Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using the Service, you agree to the collection and use of information in accordance with this policy. Please note that this policy may change from time to time. Your continued use of the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

Sayo may collect various types of information from and about users of our Service, directly from you when you provide it to us and automatically as you navigate through the Service.

Account Registration: To register on Sayo, you may be required to provide certain information such as your name, email address, or phone number. You may also have the option to provide additional information about yourself to complete your profile.
User Contributions: You may also provide information for us to publish or display on public areas of the Service or transmit to other users of the Service or third parties.
Automatic Information Collection: As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Service (such as traffic data, location data, logs, and other communication data) and information about your computer and internet connection (including your IP address, operating system, and browser type).
Information from Third Parties: If you choose to link our Service to a third-party account, we will receive certain information about you from the third party based on your registration and privacy settings on these third-party services.

Use of Google Analytics, OpenAI, Firebase, and Other Third-Party Services

Sayo uses third-party services like Google Analytics, OpenAI, and Firebase that collect, monitor, and analyze your activities in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Information

At Sayo, we are dedicated to not just meeting but exceeding our users' expectations. This commitment drives us to continually enhance our platform and the experiences we offer. The information we collect from our users is a crucial component of this effort. Here's how we utilize this information:

Enhancing Your Experience: We use the information to fulfill your requests for products, services, platform functionality, and information, ensuring that content is presented optimally for you and your device. This includes personalizing the content you see, thus making your learning journey unique to your preferences and interests.
Communication: We believe in keeping open lines of communication with our users. We use your information to communicate with you, solicit your feedback, notify you of changes in our services, and send promotional materials, including instant messages or emails from us or on behalf of our trusted partners.
Improvement and Development: Your information helps us conduct internal operations critical to the ongoing improvement and development of our platform. This includes troubleshooting, data analysis, testing, research, and statistical and survey purposes. It also helps us measure the effectiveness of the advertisements and other content we serve, allowing us to refine our strategies and content.
Security and Safety: We are committed to ensuring a safe and secure environment for all our users. We use the information collected to help detect and combat abuse, harmful activity, fraud, spam, and any illegal activity on our platform. This includes verifying your identity or age when necessary.
Research and Innovation: Part of our mission is fostering innovation. We use the information to facilitate independent research that meets our criteria and to train and improve our technology, including our machine learning models and algorithms. This helps us stay at the forefront of educational technology.
Understanding Usage and Preferences: We analyze how you use our platform, including across your devices, to infer additional information that helps us better cater to your preferences, such as your age range, gender, and interests. This insight allows us to deliver targeted advertising that is most relevant to you.

Your trust is of utmost importance to us, and we are committed to maintaining the confidentiality and security of your personal information. By using our platform, you're not just a user but a valued member of the Sayo community, actively shaping the future of language learning.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Also, we may disclose personal information that we collect, or you provide:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sayo's assets.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential.

Children Under the Age of 13

Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Service home page. The date the privacy policy was last revised is identified at the bottom of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: general@aail.ai.

Last revised on Oct 22 2023